Service Sales Manager Opening at ABB
The Job: Service Sales Manager
Your main responsibilities will include:-
- Service sales strategy
Create, plan and implement service sales strategy by increasing the installed base (IB) penetration, effectively utilizing ServIS (the approved Service database). Promote value add service product offerings supporting Life Cycle Management (LCM).
- Volume and profit
Achieve service sales volume by ensuring the team sells entire service portfolio. Participates in negotiations of major contracts to secure service sales volume.
- Service sales targets
Ensure achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as needed.
4. New opportunities
In collaboration with the Service sales team generates and identifies service sales leads by analyzing the IB potential and targeting those new IB opportunities from emerging trends with the Service solutions available. Determines account and acquisition plans to support growth.
- Customer approach
Establish long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensure customer satisfaction issues are registered and responded to by team.