Airport Coordinator Job at Armepco Group of Companies

Operations Analyst

Airport Coordinator Job at Armepco Group of Companies

The Job: Airport Coordinator

Job Description

  • Agents will be assigned to check-in, Departures/Transfer, Ramp or Arrivals on a rotating basis.
  • Set up check-in area and ensure correct allocation of desks, manpower and other resources.
  • Monitor passenger flow and queue times providing assistance and adjusting desk allocation as required.
  • Ensure proper enforcement of flight opening/closure times, baggage policies, Credit Checks and documentation requirements.
  • Provide assistance and information to passengers and stakeholders as necessary
  • Ensure timely commencement and close out of boarding process
  • Assist passenger progress through security, immigration and transfer areas and assist with baggage and flight connections
  • Ensure safe passenger embarkation and disembarkation processes and monitor turn-round handling and baggage handling activities within company/regulatory safety and security guidelines
  • Assist passenger arrivals and baggage reclaim process and offer any assistance as necessary
  • Liaise with all stakeholders and assist passengers in case of delays or disruption

 

Requirements

  • Excellent verbal and interpersonal communication skills.
  • Effective customer service capabilities.
  • Able to maintain excellence under pressure and ever-changing conditions.

 

Qualification

  • Bachelor’s Degree

Apply

December 11, 2018

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