Shisha Sommelier Vacancy at Fairmont The Palm

Shisha Sommelier

Shisha Sommelier Vacancy at Fairmont The Palm

The Job: Shisha Sommelier

As a Shisha Sommelier with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Summary of Responsibilities:
Reporting to the Beach & Pool Manager, responsibilities and essential job functions include but are not limited to the following:
  • Have full knowledge of Shisha offerings and hot beverages
  • Have full knowledge of Shisha contents and preparation methods
  • Control stocks for daily use in the Bar to ensure service requirements are met
  • Follow all safety and sanitation policies when handling Shisha equipment and Storage
  • Ability to create new flavors, or other mixings
  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding Shisha menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Other duties as assigned
  • 3 years experience of working with shisha in a 5 star hotel environmen
  • Should be able to clearly communicate in English and Arabic
  • Additional languages is an asset
  • Interact positively and professionally with guests and colleagues
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Have the Ability to work cohesively with fellow colleagues as part of a tea
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps


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