Complaint Administrator Role at Emirates NBD

Complaint Administrator

Complaint Administrator Role at Emirates NBD The Job: Complaint Administrator Department Description: Handle complaints received from various channels managed by CMU and recording them successfully in CRM using relevant parameter Central Bank Media Social Media Senior Management Customer Care Online Customer Care mailbox Suggestion Box Complaints against staff Brief Description: Respond to enquiries received through channels […]

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January 10, 2019

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Manager Internal Audit Position at Emirates NBD

Complaint Administrator

Manager Internal Audit Position at Emirates NBD The Job: Manager Internal Audit Job Purpose: The Incumbent is responsible for supporting the Head of Audit I Senior Vice President/ Portfolio Manager/ Job-in-Charge in providing internal audit services across Emirates NBD Group Businessess. He/She will undertake business process audits, project assignments and ad hoc review work under supervision. […]

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November 1, 2018

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PMO Officer New Employment at Emirates NBD

Complaint Administrator

PMO Officer New Employment at Emirates NBD The Job: PMO Officer The Program Management Office within IT Governance is responsible for managing the Portfolio Management function consisting of regular Business portfolio Innovation Digitization IT Transformation pool of programs and projects Brief Description: The purpose of this role is to 1 Monitor the preapproved road map budgets […]

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September 17, 2018

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Complaint Administrator Role at Emirates NBD

Complaint Administrator

Complaint Administrator Role at Emirates NBD The Job: Complaint Administrator Department Description: Handle complaints received from various channels managed by CMU and recording them successfully in CRM using relevant parameterCentral Bank Media Social Media Senior Management Customer Care Online Customer Care mailbox Suggestion Box Complaints against staff Brief Description: Respond to enquiries received through channels managed […]

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September 13, 2018

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Wealth Sales Executives Vacancy at Emirates NBD

Complaint Administrator

Wealth Sales Executives Vacancy at Emirates NBD The Job: Wealth Sales Executives The incumbent will be responsible for building up Wealth Management Investment and Bancassurance product business for PSB segment more specifically focusing on the Emerging Affluent customer base Beyond from Personal Banking Job Requirements: a) The job entails the following key activities Revenue growth AuM […]

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July 20, 2018

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Program Business Analyst Job at Emirates NBD

Complaint Administrator

Program Business Analyst Job at Emirates NBD The Job: Program Business Analyst Job Requirements: Ensure that Projects BAs have defined analysed communicated and validated requirements for changes to Structures Business operations and processes Product Service offerings Policies and Information Systems Agree governance deliverables and resource with Project BAs Communicate and agree business analysis approach with all […]

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Assistant Manager, Customer Exp at Emirates NBD

Complaint Administrator

Assistant Manager, Customer Experience at Emirates NBD The Job: Assistant Manager, Customer Experience Key responsibilities will include Support the line manager to develop long term service strategy for the segment and ensure the Customer Experience strategy for the unit is aligned with the Organization strategy Implementation of new strategic initiatives identified on an ongoing basis based […]

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July 18, 2018

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Personal Banking Advisor Job at Emirates NBD

Complaint Administrator

Personal Banking Advisor Job at Emirates NBD The Job; Personal Banking Advisor Brief Description: To increase market share of asset products and acquire more New To BankNTB customers Detailed Description: Achieve monthly assigned targets across all products To provide excellent customer service Explore the opportunities of crosssell during customer interaction Job Requirements: 1 Sales Targets Achieve […]

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July 17, 2018

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Processing Team Member Opening at Emirates NBD

Complaint Administrator

Processing Team Member Opening at Emirates NBD The Job: Processing Team Member Department Description: To provide and strengthen Emirates NBD business and operations on maintaining security measures protocols safeguarded on bank employees assets Detailed Description: Strategic support of line managers in ensuring access Controls measure are functional to protect ENBD property and safe guard from unauthorized […]

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July 16, 2018

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Performance Testing Engineer Job at Emirates NBD

Complaint Administrator

Performance Testing Engineer Job at Emirates NBD The Performance Testing Engineer reports to VP Test chapter and is responsible for evaluates the strategy and approach to identify areas of improvement of performance This test chapter will ensure that initiatives follow the Group IT governance processes along with Increased quality of applications Improved balance of expertise […]

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Data Engineer Opportunity at Emirates NBD

Complaint Administrator

Data Engineer Opportunity at Emirates NBD The Job: Data Engineer Brief Description: Responsible to assist the Sr Data Modeler in design and take full ownership to develop manage Enterprise Data WarehouseConceptual Logical Physical Virtual including model consolidation and integration Liaise with sr modeler business and source system SMEs to translate the business requirements into conceptual logical […]

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Processing Specialist wanted at Emirates NBD

Complaint Administrator

Processing Specialist wanted at Emirates NBD The Job: Processing Specialist The Wholesale Banking IIB team is a relationship management team who manage the relationships of all Global Financial Institutions clients Brief Description: This role is in the Correspondent Banking desk of IIB which is responsible for managing relationships with all ENBD correspondent banks This includes but […]

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May 21, 2018

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Product Manager – Personal Loan Job at Emirates NBD

Complaint Administrator

Product Manager – Personal Loan Job at Emirates NBD Title: Product Manager,Personal Loan Job role will involve below mentioned key responsibilities Product and portfolio management which includes existing business management new product rollouts and revenue management Increase new business penetration across key relationships Develop and manage promotions and campaigns internally Product performance and portfolio tracking Deliver […]

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May 14, 2018

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Assistant Manager, Credit Card Job at Emirates NBD

Revenue Officer

Assistant Manager, Credit Card Job at Emirates NBD We are therefore enhancing the role of Assistant Manager, Credit Card to be technically qualified to do data crunching end to end execution of digital campaigns Brief Description: Assist Manager Business Development will support sourcing channels with respect to matters related to RCC GRC application processing Credit Policy […]

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April 14, 2018

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Manager Finance WB Position at Emirates NBD

Contract Manager

Manager Finance WB Position at Emirates NBD This role of Manager Finance WB involves frequent interaction with the ManagementSegment Heads providing them with financial information business insights enabling them to drive the business strategically and identify areas of focus by performing following activities Manage financial planning and forecasting budgeting processes and monitor performance against plan […]

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March 7, 2018

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Product Manager, Prepaid Card Job at Emirates NBD

Email Marketing Intern

Product Manager, Prepaid Card Job at Emirates NBD The Product Manager, Prepaid Card will be responsible for Responsible for product development to enhance our platform to expand our product portfolio to the full range of prepaid cards including gifting and channel reach across multiple routes to market including retail ecommerce mobile and apps Responsible for […]

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January 18, 2018

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Officer, Trade Specialist Job at Emirates NBD

Tele Sales Intern

Officer, Trade Specialist Job at Emirates NBD Officer, Trade Specialist – ENBD.Associate.L – ENBD Retail SME Department Description: Retail SME was set up as a subsegment of PSB to manage all nonindividual relationships below USD 100 K Retail SME team prime focus is to offer best products and services to Micro SME customers Trade advisory […]

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January 18, 2018

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Senior Engineer, Data Network Job at Emirates NBD

Hydraulic Foreman

Senior Engineer, Data Network Job at Emirates NBD The Senior Engineer will focus on all Datacenter hosting services and will resume the end to end responsibility of the technical authority of Datacenter and Cabling products Job Requirements: Establish a standard set of products and services that caters for different workloads at all layers Drive projects […]

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Engineer, Voice Network Job at Emirates NBD

Hydraulic Foreman

Engineer, Voice Network Job at Emirates NBD The Engineer will drive the Voice Network products and services Telephony Voice recording Conferencing engineering activities across Emirates NBD Group. The Role will also play a key role in establishing maintaining and enforcing standards Job Requirements: Drive projects to move the non-compliant products into the standard stack Drive […]

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Sales Officer – Fund Sales Opening at Emirates NBD

Sales Officer – Fund Sales Opening at Emirates NBD At this stage we need an additional sales support officer. To not only fulfill the reporting requirements of our existing clients ensure that they are updated in terms of products and markets. But also help prepare the pitches for new clients. Job Requirements: The person will […]

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August 31, 2017

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AVP – Change Management at Emirates NBD

AVP – Change Management at Emirates NBD The AVP is part of the Wholesale Banking Strategy Business Management Governance Office and the unit is responsible for enabling appropriate governance and provide adequate support to business functions Brief Description: The role is responsible for managing change process for WB systems through planning and Implementation Planning requires […]

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August 19, 2017

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SLA Manager Opening at Emirates NBD

SLA Manager Opening at Emirates NBD The purpose of Service Level Management unit is to establish Service Level Management across IT and formalize Service Level Agreements SLA manager with Group ITs customers and vendors. This unit is responsible for defining measuring and reporting periodically the agreed service levels This unit also ensures that market best […]

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August 19, 2017

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Vice President, Service Management at Emirates NBD

Gravure Printing Operator

Vice President, Service Management at Emirates NBD Department Description: As part of Group IT Transformation program our focus is on improving IT effectiveness and efficiency. Brief Description: The VP Service Management leads the team within Infrastructure Operations that manages the infrastructure function and crosscutting topics at an overarching level Detailed Description: Service management frameworkPlan and […]

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July 29, 2017

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VP Platform – Integration at Emirates NBD

VP Platform – Integration at Emirates NBD The VP Platform Integration is heading the integration team that is mainly working in classical waterfall software development methodology and involves management of a significant number of vendor resources As line manager of the integration team being responsible for building a highly efficient team and taking care of […]

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July 29, 2017

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VP Agile Delivery – Islamic Banking at Emirates NBD

VP Agile Delivery – Islamic Banking at Emirates NBD The VP Agile Delivery Islamic banking is responsible for planning leading organizing and motivating agile teams within the area of Islamic banking. And to achieve a high level of performance and quality in delivering agile projects. According to the strategy of the Islamic lines of business. […]

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July 29, 2017

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